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Employer Spotlight: Supporting Strategies

By Meleigha Holt

According to a recent AARP survey Global Insights on Retaining Workers Ages 45-Plus, 52 percent of respondents want flexible hours and remote work. AARP Employer Pledge signer Supporting Strategies understood from the start that remote work is a key aspect to attracting and retaining experienced, qualified talent.

Since its inception in 2004, the accounting and bookkeeping service provider has offered work-from-home jobs while maintaining a level of personal connection with its customers, matching its clients with a financial expert in their community. A pledge signer since October 2022, Supporting Strategies has grown to more than 700 employees nationwide. Hiring experienced talent is not just a fad for Supporting Strategies; it’s the engine that drives their valued customer service, trust, and credibility.

The benefits that experienced, tenured talent can bring to the workplace

Supporting Strategies believes that experience unlocks new, creative solutions for their clientele. AARP Research shows that older professionals are 7 percent more engaged and 4 percent more motivated than their younger peers, which can have tangible benefits to overall workplace culture. A 2014 SHRM study found that for “companies that utilized mixed-age work teams, the relative productivity of both older and younger workers was higher than in companies that did not use mixed-age teams.”

Supporting Strategies recognizes that having older workers on their team can improve workplace relationships and dynamics, leading (but not limited) to:

  • A boost in morale, productivity, and engagement with younger colleagues;
  • Increased levels of professionalism;
  • An improved ability to handle a variety of complex and sensitive situations;
  • An increase in brand trust and credibility;
  • And better client relationships.

Helping a multigenerational workforce thrive

Supporting Strategies values both experience and tenure. All employees have a minimum of five years’ experience, and the company is a Certified Age Friendly Employer (CAFE).