Case Studies of Promising Practices

In 2012, ReACT and the National Alliance for Caregiving published “Best Practices in Workplace Eldercare,” which summarized trends and innovations in policies and practices to support employees with caregiving responsibilities for older adults and profiled 18 organizations that were considered among the leaders in this regard.

This new report examines what’s changed over the past five years and describes what “promising practices” look like today — based on in-depth interviews with 14 organizations, including six of the 18 participants profiled in the 2012 report. The case studies  include examples from both the for-profit and nonprofit worlds, and both very large employers (>200,000 workers) as well as very small ones (<200). 

The good news: There appears to be greater recognition that caregiving takes many forms, that culture matters, and that offering employees flexibility at work so they can manage their responsibilities outside work is an important competitive advantage in recruiting and retaining top talent. Another very positive trend is the increasing number of companies offering paid and/or unpaid leave for caregiving above and beyond the FMLA requirements.

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 This guide is intended for:

  • Human resource managers and leadership

  • People managers looking to create inclusive team environments

  • Compensation and benefits managers

Use this guide to:

  • Design a caregiving program that works for your organization

  • Identify feasible caregiving policies

  • Connect with working caregiving in your workplaces